Download F.A.Q
Q:What's the difference between the trial version and the registered version of the program?
A: With our trial version, you will get a watermark on output files. After you purchase and register our program, the watermark will be removed. Besides, if you purchase our program, you'll get more templates and other resource than the trial version.
Q: I'm having problems downloading files from this site. How can I get the file?
A: For trial versions, beta versions, we usually provide more than one download URL for you. Therefore, if the download failed on your first attempt, please make sure your connection is working properly and try again by clicking another one. If you are still experiencing problems downloading, report a downloading problem to our Customer Relationship Management. We'll fix the problem ASAP.
Q: What should I do if I'd like to upgrade to the latest version?
A: Visit our Customer Relationship Management, log in by typing into your E-mail and password. When log in, press the button 'Upgrade', then the program newest version, involving download link and register key, will be sent to you instantly. The minor version upgrade like from Ver. 3.X to Ver. 3.X is free for you, but if you want to upgrade from Ver. 1.X/2.X to Ver. 4.X, you need pay a few upgrade fee.
Q: Can I get technical help from your Customer Service as a trial version user?
A: Sure, Wondershare provides free support for both registered and trial users. Even if you're just evaluating our software, we're happy to help. Contact our Customer Relationship Management with any questions you may have.
Q:What's the difference between the trial version and the registered version of the program?
A: With our trial version, you will get a watermark on output files. After you purchase and register our program, the watermark will be removed. Besides, if you purchase our program, you'll get more templates and other resource than the trial version.
Q: I'm having problems downloading files from this site. How can I get the file?
A: For trial versions, beta versions, we usually provide more than one download URL for you. Therefore, if the download failed on your first attempt, please make sure your connection is working properly and try again by clicking another one. If you are still experiencing problems downloading, report a downloading problem to our Customer Relationship Management. We'll fix the problem ASAP.
Q: What should I do if I'd like to upgrade to the latest version?
A: Visit our Customer Relationship Management, log in by typing into your E-mail and password. When log in, press the button 'Upgrade', then the program newest version, involving download link and register key, will be sent to you instantly. The minor version upgrade like from Ver. 3.X to Ver. 3.X is free for you, but if you want to upgrade from Ver. 1.X/2.X to Ver. 4.X, you need pay a few upgrade fee.
Q: Can I get technical help from your Customer Service as a trial version user?
A: Sure, Wondershare provides free support for both registered and trial users. Even if you're just evaluating our software, we're happy to help. Contact our Customer Relationship Management with any questions you may have.
Got Questions?
We provides free support for both registered and trial users. Even if you're just evaluating our software, we're happy to help. Contact our Customer Relationship Management with any questions you may have.
